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50% of returned electronics work as designed

Started by Ferry den Dopper · 10 months ago

Discovered on GUUUI.com: a Dutch research reveils that 50% of all returned electronic devices claimed to be malfunctioning, is not due to a malfunction, but to bad usability. According to Den Ouden most of the flaws found their origin in the first phase of the design process: pro ... Continue reading »

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